Content & Quality Coordinator

The Content & Quality Coordinator will ensure that all RE(YOU)S content aligns with brand messaging, maintains high-quality standards, and effectively engages the community. This role involves content review, editing, and quality control for digital and printed materials.

Key Responsibilities

Content Review & Quality Assurance

• Edit & Proofread Content: Review blogs, newsletters, social media posts, and promotional materials for accuracy and clarity.
• Ensure Consistency in Brand Voice: Maintain uniformity in tone and messaging across all communication platforms.
• Fact-Check & Verify Information: Ensure all published content is accurate, up-to-date, and aligned with RE(YOU)S' mission.

Content Strategy & Improvement

• Collaborate with Content Creators: Work with writers, designers, and social media managers to improve content quality.
• Provide Constructive Feedback: Offer guidance on content improvements, engagement strategies, and readability.
• Optimise for Engagement: Suggest refinements to make content more engaging and accessible for diverse audiences.

Documentation & Reporting

• Track Content Performance: Monitor analytics and provide insights into content effectiveness.
• Maintain Content Guidelines: Develop and update all communications' quality standards and style guides.
• Prepare Quality Reports: Summarise key content performance metrics and areas for improvement.

Skills and Qualifications

• Strong Editing & Proofreading Skills: Excellent attention to detail and knowledge of grammar, spelling, and punctuation.
• Experience in Content Management: Background in writing, editing, journalism, or communications preferred.
• Understanding of Branding & Messaging: Ability to maintain consistency across multiple platforms.
• Analytical Thinking: Ability to evaluate content effectiveness and suggest improvements.
• Passion for Community Engagement: Interest in social impact and making content accessible to all audiences.

What Volunteers Need

• Access to a computer and a reliable internet connection.
• Ability to work independently and meet deadlines.
• Willingness to collaborate with a team and adapt to feedback.
• Interest in content development, storytelling, and audience engagement.