Volunteer Advice Team Caseworker
Organisation role · 4–12 hrs/Week · Starting from 9 Sept 2024
Norton House, Bird St, Coventry CV1 5FX, UK
Advice & MentoringSocial contactArabicEnglishPolishTurkishRomanianUrduTigrinyaPashtoDariPersianOtherTranslation
WellbeingSocial justiceRefugees & minorities
Coventry Refugee and Migrant Centre
#85068
Scan me or visit www.getinvolvedcoventry.org.uk/o/Coventry-Refugee-and-Migrant-Centre/activities/Volunteer-Advice-Team-Caseworker/85068 to join
Scan me or visit www.getinvolvedcoventry.org.uk/o/Coventry-Refugee-and-Migrant-Centre/activities/Volunteer-Advice-Team-Caseworker/85068 to join
Contact person
Heather Al-Zanki GrimesAsk Heather a question
Summary
Supporting and providing advice and advocacy to refugees, asylum seekers, migrants, persons needing to claim asylum and destitute persons in Coventry.Detailed description
Volunteer Caseworkers provide advice and advocate on behalf of refugees, asylum seekers, migrants, persons needing to claim asylum and destitute persons in Coventry and the surrounding area.
Volunteers will be coordinated and supported by the team Coreworker who is responsible for overseeing the advice services.
Main Activities-
- Identify client needs and work with the Coreworker to develop a support strategy.
- Work under the supervision and support of a Coreworker to ensure that correct procedures are used to assist clients in areas such as destitution, health, finance, housing, statutory benefits, education, employment and immigration.
- Signposting to relevant support services
- Working in collaboration with other CRMC departments and external agencies to provide the best support for clients.
- Administrative tasks such as recording accurate case notes on company database after each client visit.
Essential Attributes that will make you successful in this role-
- Confidence using ICT including Microsoft Office
- Good phone manner and interpersonal skills
- Sensitive to others and cultural awareness
- Good verbal and written communication skills
- Confidence using databases
- Able to work under pressure and with accuracy
- Commitment to assisting refugees, asylum seekers and migrants
- Ability to maintain confidentiality and handle confidential information.
Potential Benefits
- Gain knowledge about the asylum and immigration process.
- Gain practical and professional skills and experience.
- Expand your knowledge and meet new people.
- Support vulnerable groups.
- Training
What we will provide to volunteers
💸 Reimbursement of costsAbout Coventry Refugee and Migrant Centre
At the Coventry Refugee and Migrant Centre we see it as our mission identify and meet the needs of refugees and migrants in Coventry through the provision of projects and services which helps them to settle into local communities, supporting effective integration and encouraging them to make a full contribution to the life of the City. We offer a range of services including, advice and advocacy, immigration support, English classes, therapy services, housing support and destitution support.