Age UK Coventry and Warwickshire aspires to improve the quality of later life for everyone in our local community through dignity and independence. We're a local charity working in the community to ...
Information & Advice Form-Filling Volunteer
Practical details
Volunteering • Organisation role
Contact person
Volunteering Team
Provided
#83990
Scan me or visit www.getinvolvedcoventry.org.uk/o/Age-UK-Coventry--Warwickshire/activities/Information--Advice-Form-Filling-Volunteer/83990 to join
As an Information & Advice Form filling volunteer, you will be helping older people to resolve issues which may be concerning them.
- Undertake telephone interviews with older people or their carers/family to understand their health and care needs (home visits can be an option where a volunteer is willing to travel)
- Complete Attendance Allowance (or other DWP/Local Authority) claim forms with client.
- Providing guidance to clients on ‘next steps’ to be taken after the completion of a claim form to progress their application.
- Updating client records and liaising with I&A staff.
- Diarising follow ups & calling clients for benefit decision outcomes.
Related to
About Age UK Coventry & Warwickshire
Age UK Coventry and Warwickshire aspires to improve the quality of later life for everyone in our local community through dignity and independence. We're a local charity working in the community to support older people, their families and carers.
We want everyone to be able to love later life.
The organiser has marked this activity as filled. Applications are closed. You can find other volunteering opportunities here.